Contacting the Service Desk
Contact Metaphor IT using the details below if you are already a client and looking for support.
Create a Support Ticket
This can be done by calling the Help Desk,
sending an email or visiting the Client Portal
for automated ticket generation.
Service Desk Contact Information
0333 003 3305 – Option 1
support@metaphor-it.co.uk
Create Ticket in Support Portal
Help Desk Opening Hours
8:00am to 6pm Monday to Friday
Excluding public holidays.
24×7 Extended hours available by arrangement.
Remote Support Access
Click here when requested
to allow our support engineers
to provide remote support.
Client Support Portal
Log in to open a support ticket
review previous tickets
and view support requests in progress.
If you aren’t a client of Metaphor IT yet but would like to speak to someone about Outsourcing your IT Services, go to our Contact Page here to get in touch.